Exchange Server Best Practices首先理解Exchange基础设施,可以使其更具弹性.

通过了解Exchange基础结构中正在发生的事情以及每个组件的行为方式, you can solve several problems before they occur. By default, the Exchange System Manager will give you some information about the system, 但它不能告诉你什么时候你遇到了网络驱动或服务器硬件(如RAM)的问题, or even issues such as full disks 和 so forth. For this, 您需要一系列额外的工具—了解和理解Exchange的工具—来进行监视, diagnostics 和 troubleshooting.

其中一个最流行的工具是微软运营经理(MOM). MOM提供了一个操作员控制台,让管理员了解系统的健康状况. MOM的框架允许软件开发人员为特定的产品创建特殊的管理包. As part of its new Common Engineering Criteria, 微软确保新的管理包与Windows Server系统的每个组件一起交付. With the Exchange Server Management Pack, operators get expert help on the health of their Exchange servers. 管理包包含服务器健康状态的定义,如果检测到特殊事件或性能下降,将自动发出警报. Upon the generation of an alert, MOM can even take proactive action, such as running a script to clear data on a disk, 或者关闭非必要的服务,以确保关键组件的继续运行.

In addition to the Exchange Server Management Pack, Microsoft has produced an Exchange Best Practice Analyzer Management Pack. 此管理包针对您的Exchange基础结构运行,以评估其一般运行状况. 它可以识别配置问题,并指出Microsoft是否支持您的配置. This tool is a must for any organization running Exchange.

While MOM is a great tool, 还应该补充用于诊断和故障排除的其他工具.

这些工具可以帮助为Exchange服务提供持续的运行状况,并提供一套非常全面的指示,说明在问题确实发生时如何解决问题. 在理想的情况下, 您用来补充MOM的工具将为您提供Exchange系统健康状况的可视化表示. 所有Exchange组件的可视化表示形式提供了一个引人注目的故事,因为它们清楚地演示了实时发生的事情. 和, when issues do arise, 它们允许您深入到有问题的系统并快速有效地诊断问题. Once the diagnosis is complete, 它还应该为您提供解决问题的逐步指导. In these scenarios, MOM用于识别何时存在问题,补充工具可以帮助诊断和排除困难.

No matter which toolkit you use, 您可以为Exchange服务带来的最重要的管理更改是标准操作程序和文档化的操作实践. 业界和微软都以文档化指导的形式提供了帮助. 在回顾当前的操作实践并简化它们以确保每个人都以相同的方式执行任务之前,您应该参考本指南. In addition, you’ll need to make sure everyone documents changes. 在许多情况下,配置变更管理将有助于在问题出现之前解决问题.

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